Testimonials

Here are just a few of our satisfied customers that have purchased custom horse gear from us over the years:

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 2 reviews

The place I go when I'm needing something special or just something I need to make someone smile. I'm always greeted with a friendly smile when I visit or that friendly hello when I call.
The service is above and beyond. The place I go for western wear and tack. Bobs attention to detail is above any other that I have seen and if it's not right he makes sure that it is.
If you are wanting quality then you have found the right people to call or see. I have been pleased over the years and would recommend them to anyone.
Thanks Bob and Terri

by Shannon Hinrichs on Out West Saddlery
Great Service, Great Products!

The quality and timeliness of Out West Saddlery cannot be matched! I have had a belt and a custom gaming board made by them and both are outstanding.

Fabrice Henry, France.
"A company that sees more solutions than barriers.
Very Customer oriented.
Quality is second to none, and choice is just great. Items we cannot find anywhere else.
Contact is very easy and friendly.
Having a look at the past made chaps and chinks gives an immediate idea of the unique taste this team has, and what quality they are capable of producing.
Definitely my #1 choice for western gear/tack...
For me, they made customized stirrups, bosal and mecates, chaps.... that 99 % of the companies would have not been able to provide
Absolutely passionate and expert craftsmen"


Ms Terri,
  I just wanted to let you know happy  I am with my new rig. The time you took with me to make sure the saddle fit me  and my horse was well worth it as it fits Lady and I like a glove. After riding it for a day I can say it is one of the most comfortable saddles I have ever ridden. While fit and comfort are most important to me it sure doesn’t hurt that it looks fantastic also. The matching breast collar, bridle and saddle pockets  really set it off. The family crest that Bob carved on the pockets look fantastic. Lady really does look like a Lady with this rig.
  Thanks again for the top notch service and craftsmanship. It is a pleasure to deal with folks that still have old style cowboy values.

Regards,

Mark A.  Fairchild
Rock & Roll MF Ranch, 
Hattiesburg, MS.

Hi Terri and Bob, 
I love the new saddle, and so does my horse! He has been so  relaxed when saddled, as well as carrying his head lower and breaking better at the poll, AMAZING!!! We did our first parade yesterday (in Bayfield, CO), and he was not bothered by much of anything.”
Don Kelly
 Trails Foreman
Columbine Ranger District / Field Office
San Juan National Forest / BLM Public Lands
6/23/11
“Hi  Terri,
The saddle is WONDERFUL and fits beautifully!  Everyone at the barn is ooooing and ahhhhing. Touching the saddle makes me smile. Not only because it so beautifully made, but because I feel a connection with where it came from. I’m so glad I found you!”

Lynn Rajewski, 
Connecticut

Tony Taylor Chinks #315
Good Morning!
Hope this e-mail finds everyone in your shop doing wonderful.  I just wanted to take a minute and tell you and your company how impressed I am with the chinks.  I could not have asked for a more professional company to deal with and your efforts in constructing what I had envisioned were perfect.  I am in taken back every time I look at them!  I am looking forward to someone asking about them so I can spread the word on how awesome “Out West Saddlery “ is at what they do.  I will be an avid spokesman for your company from now on!
Thank you so much for your efforts and your speed!                                                                                                                                                       Sincerely,                                                                                                                                                              
Tony Taylor
Midland, TX

Rudy Klassen Spur Straps
Dear Bob and Terri: 
Sorry it took so long to get back to you, I have really been busy.  I received the spur straps about 3 weeks back and when I opened the box my grin must have been ear to ear. You guys did such a beautiful job on the leather engraving to match my holster and rounds belt along with the silver Durango buckle and silver el paso conchos. I get a glow on every time I look at them.  Wow, I am extremely happy.  I display them in my 5 foot all glass cabinet in my living room along with my 16 inch bowie knife and autographed western photo of Clint Eastwood until it is time for the cowboy action shooting.  After every shoot they will be cleaned up and put back in the special cabinet, that’s how much I cherish them already.  They look great with the  Jeremiah Watt spurs I picked the OTB 40.
 
One of your staff called me today and asked if it would be okay for you guys to display them on facebook.   I told her no problem.  If you guys want I have some pictures with them on my boots standing up on a pedestal, send me an e-mail and I will send them.  I definitely look forward to doing more business with you guys in the near future.
 
Well once again, thank-you very much for the beautiful spur straps and I will keep in touch for the next little project.
 
Sincerely,
 Rudy Klassen
Canada

Fabrice Henry, France
Terri, you are so, so, so amazing
Your company always go far beyond my expectations.
You are fast, receptive, take time, send pictures, propose very very rare items, and your chaps really are oeuvres d'art, I had never seen so many wonderful chaps anywhere else.
I wished I had lots of legs....
I will probably wear them as soon as Monday - I am planning a horse ride on the trails and beach of Monterey.
Many many thanks again, and, be sure we will work again together, you are my # 1 supplier.
Sincerely yours,
Fabrice Henry, France

Sheri Roberson
I love my custom bridle the you made for me!
May I put your link to OWS on my website as a place I like?
This is my website
www.sherirobersonhorsemanship.com
Sheri Roberson
Twin Lakes, WI

Hi Terri
,
My parcel arrived moments ago, I cannot tell you how pleased I am with the set you put together!
It is gorgeous!  I will take some photos tomorrow when Hovis is wearing it.
Thank you again for all your advice and patience
I am delighted with it all,

Kindest regards,

Margaret Harvery
England

Terri –
A quick note to say ‘thanks’ for the beautiful chaps.  I absolutely love them!  They are beautiful and comfortable.  Thank you! 
Regards,
Chris